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Terms and Conditions

Last Updated: January 2025

1. Acceptance of Terms

  • By accessing and using this website, you accept and agree to be bound by the terms and provisions of this agreement.
  • If you do not agree to these terms, please do not use our services.
  • We reserve the right to update these terms at any time without prior notice.

2. Use of the Website

  • You must be at least 18 years old to use this website.
  • You are responsible for maintaining the confidentiality of your account information.
  • You agree not to use the website for any unlawful purpose or in violation of any regulations.
  • We reserve the right to refuse service to anyone for any reason at any time.

3. Products and Pricing

  • All prices are displayed in Saudi Riyal (SAR) and include applicable VAT.
  • We reserve the right to modify prices without prior notice.
  • Product availability is subject to change without notice.
  • We strive to display accurate product information, but we do not warrant that descriptions are error-free.

4. Orders and Payment

  • By placing an order, you are making an offer to purchase the products.
  • We reserve the right to accept or decline your order for any reason.
  • Payment must be received in full before products are shipped.
  • We accept various payment methods including credit cards, debit cards, and cash on delivery.

5. Shipping and Delivery

  • Delivery times are estimates and are not guaranteed.
  • Risk of loss and title for products pass to you upon delivery.
  • Shipping charges are calculated based on your location and order value.
  • Free shipping may be available for orders above a certain value.

6. Returns and Refunds

  • Products may be returned within 14 days of delivery for online purchases.
  • Products purchased from our showroom may be returned within 7 days.
  • Items must be unused and in original packaging to be eligible for return.
  • Refunds will be processed using the original payment method within 7-14 business days.

7. Privacy Policy

  • We collect and use your personal information in accordance with our Privacy Policy.
  • Your information is protected using industry-standard security measures.
  • We do not sell or share your personal information with third parties for marketing purposes.
  • You may request access to or deletion of your personal data at any time.

8. Intellectual Property

  • All content on this website is the property of Marshan Store.
  • You may not reproduce, distribute, or create derivative works without our permission.
  • Trademarks and logos displayed on the website are the property of their respective owners.

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages.
  • Our total liability shall not exceed the amount paid for the product or service.
  • We do not guarantee uninterrupted or error-free operation of the website.

10. Contact Information

  • For questions about these terms, please contact us at support@marshanstore.com
  • Customer service is available from 9 AM to 10 PM daily.
  • You can also reach us through our contact page.

For more information about our return and exchange policy, please visit Return & Exchange Policy